This Privacy Policy explains how CampusClique, operated by Sync Spectrum Technologies, collects, uses, stores, and protects user information. By accessing or using CampusClique, you agree to the practices described in this Privacy Policy.
1. Business Information
CampusClique is operated by Sync Spectrum Technologies.
Address: Kanpur, Uttar Pradesh, 208014, India
Email: contact@edixity.com
Phone: +91 7754897689
2. Information We Collect
We may collect the following types of information:
- Account information such as name, email address, phone number, username, password, and profile details
- Student or community-related details provided by the user, such as institution, course, interests, or other profile information
- Content submitted by users, such as posts, messages, profile updates, project details, or other platform activity
- Payment-related information such as payment status, transaction reference, plan selected, billing amount, and payment confirmation details
- Technical information such as IP address, browser type, device information, operating system, login activity, pages visited, and usage data
- Communication information such as support requests, feedback, and messages sent to us
- We do not store sensitive payment credentials such as card numbers, CVV, UPI PIN, banking passwords, or net banking credentials on our own servers.
3. How We Use Information
We may use collected information to:
- Create and manage user accounts
- Provide access to CampusClique features
- Process plan activation, subscriptions, payments, and billing-related actions
- Improve platform performance, safety, and user experience
- Respond to support requests and user queries
- Send service-related notifications, updates, and important account information
- Detect, prevent, and address fraud, misuse, security issues, or technical problems
- Comply with legal, regulatory, or payment gateway requirements
4. Payment Information and Third-Party Payment Gateways
Payments on CampusClique may be processed through authorized third-party payment gateway providers. When users make a payment, they may be redirected to or interact with the payment gateway secure payment environment.
CampusClique does not control the payment gateway independent systems and is not responsible for the collection or processing of sensitive payment credentials by such third-party providers. Users should also review the relevant payment gateway terms and privacy policy.
5. Third-Party Disclosure
We do not sell users personal information. However, we may share limited information with trusted third parties when required for:
- Payment processing
- Hosting and infrastructure
- Analytics and performance monitoring
- Communication and support
- Security, fraud prevention, and technical maintenance
- Legal compliance or lawful requests
- Such third parties are expected to process information only for the purpose for which it is shared, subject to applicable law and their own privacy obligations.
6. Cookies Policy
CampusClique may use cookies and similar technologies to improve user experience, maintain login sessions, remember preferences, analyze website usage, and improve platform performance.
Users can control or disable cookies through their browser settings. However, disabling cookies may affect certain features or login functionality.
7. Data Protection and Security
We use reasonable technical and organizational measures to protect user information from unauthorized access, misuse, loss, alteration, or disclosure. These measures may include access controls, secure hosting, encrypted communication where applicable, monitoring, and limited access to personal data.
However, no internet-based platform can guarantee absolute security. Users are responsible for keeping their account credentials confidential and for using secure devices and networks.
8. Data Retention
We retain user information for as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our policies. Some information may be retained for a reasonable period even after account closure where required for legal, security, tax, payment, or compliance purposes.
9. User Rights
Subject to applicable law, users may request to access, correct, update, or delete their personal information. Users may also contact us for questions regarding their data or privacy.
To raise a request, contact us at contact@edixity.com. We may verify the user identity before processing such requests.
10. Children and Student Users
CampusClique is intended for users who can lawfully use the platform under applicable laws. If any feature is used by minors, it should be done with appropriate consent, supervision, or permission where required by law or institutional rules.
11. Legal Compliance and Indian Jurisdiction
This Privacy Policy is governed by the laws of India. Any privacy-related concerns or disputes shall be subject to the jurisdiction of the competent courts located in Kanpur, Uttar Pradesh, India.
12. Policy Updates and Notifications
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, platform features, or business operations. Updated versions will be posted on this page with the revised date. Where required, we may notify users through the website, platform, email, or other reasonable means.
13. Contact Us
For privacy-related questions, requests, or concerns, please contact Sync Spectrum Technologies, Kanpur, Uttar Pradesh, 208014, India. Email: contact@edixity.com. Phone: +91 7754897689.